Refund policy
Return & Exchange Policy – Yadunath Jewellery
At Yadunath Jewellery, we strive to ensure your satisfaction with every purchase. If something isn’t right, we're here to make it right.
✅ Return & Exchange Duration
We offer a 7-day return or exchange window from the date of delivery.
🔁 Eligibility for Return or Exchange
We accept returns or exchanges only in the following cases:
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You received the wrong product
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The product was damaged or defective on arrival
📝 How to Raise a Request
To initiate a return or exchange, please contact us via:
📧 Email: yadunathjewellery@gmail.com
📞 WhatsApp: +91 97370 53951
📸 Return Requirements
To process your request smoothly, you must provide a clear unboxing video showing:
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The full packaging
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The product's condition at the time of opening
⚠️ Note: The unboxing video must be recorded while opening the sealed package.
Requests without a video will not be accepted.
🔄 Available Options
1. Store Credit
✔ Receive a credit equal to the value of the returned product
✔ Use this credit on your next purchase on our website
2. Exchange
✔ Replace your item with another product from our store
✔ If the new item is more expensive, pay the difference
✔ If the new item is less expensive, we’ll refund the balance
ℹ️ More About Your Options
What is Store Credit?
It’s a digital credit added to your Yadunath Jewellery account, fully redeemable for future purchases on our website.
What is an Exchange?
You can exchange your product for any other item in our store. Price differences will be handled accordingly.
💬 Need Help?
We're always happy to assist you.
📧 Email: yadunathjewellery@gmail.com
📞 WhatsApp: +91 97370 53951
